Privacy Policy

Who We Are

Quick Dispatch LLC is a United States based truck dispatching company that provides dispatch support services to owner-operators and motor carriers. Our office address is 865 Parkside Place Avenue, McDonough, Georgia 30253, United States. You can reach us by phone at (678) 451-1731 or by email at info@quickdispatchllc.com.

Information We Collect

• Contact details such as your name, business or company name, email address and phone number.
• Carrier and operational details you choose to submit, such as MC or DOT number, equipment type, preferred lanes and home-time preferences.
• Documents you upload during onboarding, such as carrier packet paperwork.
• Account information if you create a carrier login, including your email address and authentication data.
• Messages, reviews and support requests you send us through the website.
• Basic technical information your browser sends automatically, such as IP address, browser type and pages viewed, used to keep the site secure and working correctly.

How We Collect Information

• Directly from you when you complete the contact form, the carrier application, a review, or a message inside your carrier portal.
• Directly from you when you call, text or email us.
• Automatically through standard web server logs and cookies necessary for the site to function.
• From public regulatory sources, such as FMCSA records, when we verify carrier authority information you provide.

How We Use Information

• To respond to your inquiries and provide customer support.
• To review carrier applications and complete onboarding.
• To provide dispatch services, including load coordination, broker communication and paperwork support.
• To send service, dispatch and account updates related to work we perform for you.
• To send SMS text messages only where you have given SMS consent, for the purpose disclosed at opt-in.
• To maintain records, handle billing inquiries and meet legal or regulatory obligations.
• To protect the security and integrity of our website and services.

How Information May Be Shared

We do not sell your personal information. We share information only where it is needed to deliver our services or where the law requires it:

• With brokers and shippers, when load coordination requires carrier or driver details you have authorized us to use on your behalf.
• With service providers who operate our website, hosting, database, email and communication systems under confidentiality obligations.
• When required by law, regulation, subpoena or other valid legal process, or to protect our rights and the safety of others.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

Phone Numbers and SMS Communication

Providing a phone number on our website does not by itself enroll you in text messages. SMS messages are sent only when you separately and voluntarily check the SMS consent box on our contact form or otherwise give express written consent. Consent is optional and is never required to submit a form, request information, or purchase any goods or services from Quick Dispatch LLC.

You can stop text messages at any time by replying STOP, and you can reply HELP for assistance. Message frequency may vary and standard message and data rates may apply. Full details are on our SMS Terms & Conditions page.

How Information Is Stored and Protected

Information submitted through this website is stored in access-controlled databases hosted by our infrastructure providers in the United States. Data is transmitted over encrypted HTTPS connections and protected by row-level access rules, authentication and role-based permissions so that records are visible only to the account holder and authorized Quick Dispatch LLC staff. We retain information for as long as needed to provide services and to meet legal, tax and recordkeeping requirements. No method of transmission or storage is completely secure, but we work to protect your information using reasonable administrative and technical safeguards.

Your Choices

• You may request access to, correction of, or deletion of the personal information we hold about you.
• You may withdraw SMS consent at any time by replying STOP or by contacting us.
• You may unsubscribe from non-essential email by replying to the message and asking us to stop.
• You may close your carrier portal account by contacting us.

Children's Privacy

Our services are intended for businesses and commercial motor carriers. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new "Last updated" date.

Contact Us

Quick Dispatch LLC
865 Parkside Place Avenue
McDonough, Georgia 30253
United States
Phone: (678) 451-1731
Email: info@quickdispatchllc.com
Website: quickdispatchllc.com

You can also reach us through our contact page.